This first AI episode sets the foundations for the Learning Horizons AI series.
Step away from learning theory to explore AI through a business lens, focusing on the problems it solves, where it saves time, and how teams are using it today. Using practical marketing examples, Dev Rakshit unpacks AI’s four core capabilities while addressing critical limitations around accuracy, bias, and data privacy. This episode supports L&D professionals to reposition AI as a driver of business impact, not just a learning tool.
Key learnings of Beyond L&D: How AI Is Rewriting the Rules of Business
Understand AI from a business support perspective, beyond traditional L&D use cases
Identify everyday business problems AI can realistically help solve—and recognise where it cannot
Explore AI’s four core capabilities: generating ideas, analysing content, creating content, and giving feedback
Apply human judgement to evaluate AI outputs, identifying inaccuracies, bias, and vague responses
Understand what professional prompting is and how to develop a structured prompting strategy
Recognise AI’s three key limitations—hallucinations, biased outcomes, and data privacy—and identify practical mitigation strategies
Reframe AI conversations with stakeholders from learning delivery to business performance and impact
Express review
Save time and focus on the discussion elements which are essential for you:
1. What triggered your interest in AI / business issue? (0:04:15)
2. How do you evaluate AI-generated content quality? (0:09:25)
3. Accuracy and evolution of market information in your niche? (0:14:51)
4. Prompt libraries vs Crafting your own prompts (0:18:24)
5. How will AI change marketing / business support work? (0:25:23)
6. Does leveraging AI require strong communication & critical thinking? (0:28:04)
7. Core skills for all AI users (0:29:03)
Tools and resources
Get inspired:
About Dev Rakshit, guest speaker of Beyond L&D: How AI Is Rewriting the Rules of Business
Dev Rakshit is a Marketing and Communication Consultant and AI Training Specialist with over 25 years’ experience supporting global organisations to navigate change and drive performance. Based in Switzerland, Dev works at the intersection of strategy, storytelling, and technology, helping businesses use AI pragmatically to save time, sharpen decision-making, and strengthen impact. Curious by nature, he brings a business-first perspective to AI adoption, blending data-driven insight with deep understanding of human behaviour. Dev regularly partners with senior leaders and contributes to learning, leadership, and transformation initiatives across sectors.
Contact Dev
Available episodes:
Episode 1: Making Learning Material Truly Accessible
Episode 3: How to measure Learning Impact
Episode 4: How to use videos for collaboration, creativity and performance enabler
Episode 5: Driving Learning Impact Through Accountability
Episode 7: Unmuting Emotions for Better Collaboration in Hybrid Teams
Episode 8: The Art of Meaningful Communication in the Digital Workplace
Episode 9: Psychological Safety in Remote Teams: From Silence to Trust
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